Service

We’re committed to the pursuit of excellence in every aspect of our service organization and in the partnerships we established with our customers.

Our Service Commitment
24 hours online
Immediate response (within 5mins)
Professional focus, whole-hearted service

We are always striving to improve and welcome your questions, comments or suggestions. To discuss your specific service requirements, please send email to contact us by service@mayibio.com.

Biomedical Technical Training
MAYI offer advanced biomedical technical training to assist you in obtaining the maximum benefit from your MAYI products.

Standard in all courses is “Hands-On” training, covering functional concepts, operation and preventive maintenance.
Advanced courses will include calibration, troubleshooting practice, comprehensive assembly/disassembly, factory menus and network setup.

Our technical training courses will enable you to:
• Perform preventive maintenance, repairs, and calibration in accordance with recommended factory procedures.
• Analyze, isolate and correct any operator or product malfunction.
• Instruct users to safely operate and maintain MAYI products.
• Consult with medical staff to maximize the effectiveness of MAYI instrumentation.

After Sales Service Policy
MAYI will cover round-trip freight cost of the replaced spare parts only under the condition of unit itself quality problem. (Within warranty time)
Beyond warranty time, local distributor will cover all costs.

CONTACT US

  • Email: market@mayibio.com
  • TEL: +86 755 27806973
  • Add: UNIT 04,7/F,BRIGHT WAY TOWER,NO. 33 MONG KOK ROAD,KOWLOON,HONG KONG
    ffice time: 8:30am - 6:00pm, Monday-Friday
Copyright © 2009-2020 MAYI TECHNOLOGY LIMITED. All rights reserved
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